Plateau gives Ahold employees access to a wealth of training options. Ahold’s blended-learning approach is supported by Plateau iContent, which enables the company to obtain and manage a variety of content that is deployed seamlessly into its LMS for an experience that is transparent to end-users. Online documentation hosted by iContent includes Ahold’s change-management toolkit, PowerPoint presentations, policy documents, and competencies, said Wallace. “Where appropriate, we’ve taken documentation that resides in other areas of the company and made them available through the LMS as well—any documentation someone might reference during a training course is out there.”
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