Differentiators

Deep functionality

Plateau provides best-in-class software that allows organizations to develop, manage, reward and optimize organizational talent.

Plateau's enterprise-class applications can be deployed on-premise, hosted or on-demand. Best-in-class learning, performance, compensation, and career and succession management applications can be deployed independently or together as an integrated talent management solution. Plateau also provides the broadest range of analytics and business intelligence for out-of-the-box reporting, trend analysis, and correlation of learning and performance management with business outcomes.

Plateau provides scalability and change management capabilities to support the most complex customer requirements. As a result, some of the largest, most successful organizations in the world have adopted Plateau.

Adaptable web-based technology foundation

Plateau has long been the industry technology leader, providing scalable, adaptable, and secure technology.

Plateau delivered a complete J2EE web based application in 2001, years ahead of any other learning and performance management company. As a result, Plateau applications support leading integration standards to interoperate with other applications, and can be accessed by any web device with a browser. Plateau is continuing to extend its technology leadership by delivering applications in a Services Oriented Architecture (SOA) for even greater modularity and integration flexibility.

Plateau has also been architected to allow customers to adapt applications to their specific environments. Workflow, data fields, and administrative access can all be configured and changed without programming. The application user interface can also be easily personalized and branded to support different users and workgroups within the organization. Due to superior adaptability, Plateau can handle complex requirements without custom programming. As a result, Plateau customers can support their unique organizational requirements and still easily move to new software releases to take advantage of new capabilities.

Industry leading services and customer satisfaction

Professional services, managed services, and customer support services are critical to customer success. In the recently published Bersin & Associates 2005 Customer Satisfaction study, global enterprise customers rated Plateau the clear leader in overall satisfaction, service and support.

Plateau's Global Services organization collaborates with customers to implement learning, performance, compensation, career and succession management solutions that meet their specific needs. Plateau offers comprehensive services including professional consulting and implementation services, knowledge services, managed services, and 24 x 7 customer support. Plateau has best practices experience and a proven track record of working with customers to drive business results.